Privacy Policy for lyravontiqo

Your trust matters to us. This policy explains how we collect, use, and protect your personal information throughout every engagement. We operate in line with Australian law.

Information Collected

We only collect information relevant for providing consultations and support. Your privacy and data security are priorities.

• Contact details collected for engagements include your name, email address, and phone number as provided directly by you.
• We may gather information about your preferences and prior interactions to personalise our communications.
• Data on your use of our site, such as pages visited and interaction times, may be collected via cookies or similar tools.
• Additional details, like feedback or queries, may be recorded if you voluntarily provide them in communications.

How We Use Information

Collected information enables us to deliver consultations, improve services, and maintain security.

• Use contact information to confirm appointments and respond to your enquiries efficiently.
• Personalise your consultations based on communicated needs or preferences.
• Analyse website use to enhance navigation, security, and content relevance.
• Monitor communications to improve service quality and compliance with policies.

Legal Basis for Processing Data

Your information is handled according to Australian law and privacy regulations.

We process data based on your consent or in order to fulfill contractual obligations associated with our consultations and services. Your data is not used for unrelated purposes.

Information Sharing

Your information will not be sold. Third-party sharing occurs only as required by law or for essential operations.

• We may share details with trusted vendors solely to facilitate necessary technology or security services for our operations.
• Personal information may be disclosed to comply with legal or regulatory requests, such as by court order or government inquiry.
• Aggregate, non-identifiable information could be used for analytical purposes to improve client services.

Data Security

We use technical, physical, and administrative safeguards to protect your data from unauthorised access, disclosure, or loss. Regular policy reviews are conducted for compliance. However, no method can guarantee complete security despite our best efforts.

Your Rights

Australian law provides you with rights over your information.

• Request access to or correction of your personal information at any time.
• Request deletion of your data, subject to legal retention obligations.
• Withdraw consent for data use, which may impact our ability to provide services.
• Lodge a complaint with the Office of the Australian Information Commissioner regarding data handling.

Cookies and Tracking

Cookies help us improve your site experience by tracking visitor behaviour and preferences relevant to consultations only.

See cookie policy See cookie policy

Contact Us

If you have questions or requests about this privacy policy or your information, contact us at the details below.

Privacy Policy Changes

We may update our privacy practices to reflect emerging risks or legal changes. All updates will be published here for your review.